Service is always our number one goal. This isn’t just a tag phrase we use at Briarcliff; it is embedded into our company mission statement and is reinforced by the fact that we have an ownership stake in each and every property we manage. We have a vested interest in our tenants’ happiness.
Briarcliff’s commitment to fostering a carefree experience is exemplified by our team’s comprehensive approach. Our onsite certified technicians ensure our tenants are always comfortable in their office environment and tend to maintenance requests in a matter of minutes. Staff is available for 24/7 support, the park is monitored by state of the art security cameras, and a third party security patrol offers additional security and peace of mind. As a testament to our service, since we started conducting annual Tenant Satisfaction Surveys in 2013 we have achieved a satisfaction rating above 95% each and every year.
Our whole team, from the ownership to property managers to building engineers, is motivated to meet our tenants’ wants and needs.
CRB relocated our Kansas City office to Briarcliff in 2013 after 17 years in another part of the city. Briarcliff Development’s outstanding combination of value and service has changed our business for the better. Our team enjoys the high-quality balance of amenities that only Briarcliff can offer in northern Kansas City. This is a great place to work.John Schwaller, Operations Manager, Midwest Region at CRB